At Bloom Marbella, we take great pride in the quality and freshness of our floral arrangements. Due to the perishable nature of our products and to uphold the highest standards of hygiene and safety, we do not accept returns or exchanges on any flower purchases.

All floral sales are final. This includes bouquets, arrangements, plants, and any customized floral designs.

If there is an issue with your order (e.g., damaged flowers upon arrival or a delivery error), please contact us within 24 hours of receiving your delivery. We are committed to resolving any concerns promptly and ensuring a satisfactory experience.

Please reach out to our team at +34 630 211 861‬ with your order number and photos (if applicable), and we’ll be happy to assist you.

Thank you for your understanding.